FAQ

Shake the pen, take off the cap and apply the color directly onto your nail, like a marker.

The line is precise and smudge-free, even on your less steady hand.

Two thin coats are enough for full coverage.

One to two thin coats depending on how intense you want it.

Two thin coats last better and dry faster than one thick coat.

Finish with the UV Top Coat if you're using the lamp.

The color air-dries in a few minutes, like classic nail polish.

If you apply the UV Top Coat, the lamp cures it in 45 seconds and your nails are dry to the touch right away.

Let each coat of color dry well before applying the next.

It's not required.

On a clean, dry nail, the color grips very well on its own.

A base coat can help if your nails are ridged or fragile, but the pen works great by itself.

On its own, your Nail Pen lasts a few days, like a nice classic polish.

For long wear, up to 14 days without chipping, you need the Long-Lasting Kit (Top Coat + UV Lamp). That's what makes all the difference over time.

Yes, for long wear the UV Lamp is essential. It's included in the Long-Lasting Kit.

The idea is simple: you apply your color, add a coat of Top Coat on top, then place your nails under the UV Lamp for 45 seconds.

The lamp cures the Top Coat and seals the color: it then lasts up to 14 days. Without the kit, your color only lasts a few days.

The color on its own is a true classic polish. The glossy gel-like effect and the long wear come from the Long-Lasting Kit: the Top Coat cured under the UV Lamp gives that glossy finish and makes it last up to 14 days.

It depends whether you used the UV Top Coat or not.

Without top coat, the color comes off easily with warm water or by gently sliding it off.

With the top coat sealed under the lamp, a classic remover takes care of it in seconds.

Our Sweenly nail pens are vegan and cruelty-free.

They're formulated HEMA & TPO free.

Ingredients:

Aqua (Water), Acrylates/Dimethylaminoethyl Methacrylate Copolymer, Propylene Glycol, Dimethicone, Phenoxyethanol, Ethylhexylglycerin

Yes, the color applies just as well on your natural nails as on fake nails or tips.

Just make sure the surface is clean, dry and free of any cream for good adhesion.

Bubbles almost always come from a coat that's too thick or a nail that's still oily.

Apply thin coats, let each one dry and degrease the nail well before you start.

If bubbles appear, remove the coat and start again on a clean, dry nail.

It's really simple. First you outline your lips with the liner tip, then you fill in with the ink for full, even color. The liner guides you, the ink does the rest, no trouble even if you're a beginner.

Because you get everything in one move, without juggling several products. The liner shapes and defines, the ink dresses and intensifies. Two textures designed to go together, in a single object that slips into your pocket.

A crisp, beautifully covering color finish that highlights the natural shape of your lips. The result stays soft and alive, never stiff. The idea is your lips but better, not a mask.

Yes, that's really the priority. The texture stays light and soft on the lips, you barely feel it. No tightness or heavy layer feeling, just comfort throughout the day.

Nothing complicated. Your usual makeup remover or a micellar water is enough, with a soft cotton pad. Gently swipe over your lips and the color comes off without scrubbing.

It's formulated vegan and cruelty-free, and enriched with hyaluronic acid (Sodium Hyaluronate) to keep your lips comfortable and hydrated.

Ingredients:

Aqua (Water), Acrylates Copolymer, Butylene Glycol, Sorbitol, Glycerin, Polysorbate 20, Styrene/Acrylates Copolymer, Phenoxyethanol, Caprylyl Glycol, 1,2-Hexanediol, Trideceth-6 Phosphate, CI 17200 (Red 33), Xanthan Gum, Dipropylene Glycol, Glyceryl Caprylate, CI 19140 (Yellow 5), Sodium Hyaluronate

For absolutely anything. A subtle touch for everyday, at the office or out and about, or a bolder color for a dinner or a night out. It fits in anywhere and follows you from morning to night.

A classic lipstick does just one thing: it adds color. The Lip Pen combines the liner that draws and the ink that fills, so you gain precision and ease. A clean outline and full color, without needing several products.

Go with what you're naturally drawn to. A shade close to your lips for a soft nude effect, a deeper tone if you want some character. When in doubt, a slightly deeper color almost always flatters.

Apply a thin layer directly onto your lips: on its own for natural shine, or over your Lip Pen to enhance the color and make it last.

No. The texture is melting and comfortable: glossy, with no tacky effect or heavy feel on the lips.

Yes, the formula nourishes and smooths the lips while adding a mirror-shine finish.

Several hours, with a lovely glossy finish. A quick touch-up is enough to revive the shine through the day.

Yes. Like all our Sweenly products, it's vegan and cruelty-free.

A short, nourishing formula, based on plant oils (jojoba, grape seed, olive) and glycerin, for shiny, hydrated lips. Vegan and cruelty-free.

Ingredients (INCI):

Glycerin, Butylene Glycol, Hydrogenated Jojoba Oil, Vitis Vinifera (Grape) Seed Oil, Olea Europaea (Olive) Fruit Oil

In the US, expect a standard delivery time of 3 to 7 business days after shipping.

We ship your order within 24 to 72 hours after it's confirmed.

You'll get an email with your tracking number as soon as it ships.

As soon as it ships, you'll get a confirmation email with a tracking link (remember to check your spam).

You can also track it from the Track your order page.

Any issue? Email us at support@sweenly.com with your order number.

If the delivery time has passed:

We'll handle the carrier claim, the reshipment or the refund depending on the situation.

For hygiene reasons, opened or used products cannot be taken back.

👉 Before any request, take the time to read our full return and refund policy to check that your product is eligible.

To start a return, email us at support@sweenly.com with your order number.

Our team is here to help. Email us at support@sweenly.com.

Remember to include: your first and last name, your order number, what your request is about (product question, problem, return, refund) and a clear description of your situation.

We'll reply as soon as possible (within 24 business hours).